Symark's technical support is available 24 hours per day, seven days per week. Technical support representatives can be contacted between 7:00 AM to 5:00 PM Pacific Time, Monday through Friday, by telephone, email, and fax or by using the online support form below. Evening and weekend support is available by telephone only. To expedite your support case, please provide the following information in communication with Symark customer support representatives. Be prepared to provide us with information about yourself, your company, and the product including:

Product name and version

Hardware platform, OS and version

Exact command(s) run when the problem occurred

Specific error message