Symark's standard technical support hours are 7 a.m. to 5 p.m. Pacific Time, Monday through Friday. Technical support representatives can be contacted by telephone, email, fax, or by using the online support form.

For customers with support maintenance contracts, technical support is available 24 hours per day, seven days per week. Evening and weekend support is available by telephone only.

To expedite your support case, please provide the following information in communication with Symark customer support representatives. Be prepared to provide us with information about yourself, your company, and the product including:

Product name and version

Hardware platform, OS and version

Exact command(s) run when the problem occurred

Specific error message

Telephone:
(800) 234-9072
(818) 575-4040

Fax:
(818) 889-1894

Email: