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Schedule
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Support Schedule
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As newer versions of Symark PowerBroker and Symark PowerPassword are released, support is terminated for certain prior versions of the products. Check the following list for the current product obsolescence schedule.
| PowerADvantage | ||
| Version | Release Date | Support Termination Date |
| 1.5.4 | 24 Mar 2008 | Open |
| 1.4.5 | 07 Feb 2008 | 31 Mar 2008 |
| PowerBroker | ||
| Version | Release Date | Support Termination Date |
| 5.0 | 18 Apr 2007 | Open |
| 4.0 | 17 Oct 2005 | 16 Jul 2009 |
| 3.5 | 24 Aug 2004 | 30 Apr 2007 |
| 3.2 | 10 Nov 2003 | 31 Jan 2006 |
| 3.0 | 19 Aug 2002 | 01 Dec 2004 |
| 2.8 | 01 May 2001 | 01 Apr 2004 |
| 2.7 | 17 Feb 2000 | 01 Apr 2003 |
| 2.6 | 01 July 1999 | 31 Dec 2002 |
| 2.5 | 01 Dec 1997 | 01 Apr 2002 |
| Prior to 2.5 | Prior to 01 Dec 1997 | 01 Apr 2002 |
| PowerKeeper | ||
| Version | Release Date | Support Termination Date |
| 2.0 | 15 Jun 2007 | Open |
| 1.7 | 05 Jan 2007 | 15 Oct 2007 |
| 1.5 | 16 May 2006 | 05 May 2007 |
| PowerPassword | ||
| Version | Release Date | Support Termination Date |
| 3.4 | 01 Mar 2007 | Open |
| 3.2 | 16 Aug 2005 | 15 Nov 2007 |
| 3.0 | 23 Aug 2004 | 31 Dec 2006 |
| 2.8 | 05 May 2003 | 31 Dec 2005 |
| 2.7 | 02 Jul 2002 | 01 Dec 2004 |
| 2.6 | 11 Oct 2001 | 01 Sep 2003 |
| Prior to 2.5 | Prior to 22 Sep 1999 | 01 Apr 2002 |
Symark Product Version Support Policy
Definitions
Symark product versions feature new functionality and have two-digit product numbers (e.g. PowerBroker 4.0, PowerPassword 3.2). All customers should upgrade their installations to the latest version.
Product releases with three-digit product numbers (e.g. PowerBroker 4.0.5 and PowerPassword 3.2.1) do not contain new product functionality - they fix problems with the current version. They are considered maintenance releases. It is not necessary to upgrade your installation unless you experience the problem fixed by the release. Releases are frequently unique to an O/S and fix an O/S-specific issue. Please consult with Symark Technical Support to determine whether a maintenance upgrade is suitable for your situation.
Version Support Policy
Symark only supports the current and previous versions of its products. For a short period after a new version is released (typically four months), Symark provides a transition period by supporting the new version and the previous two versions.
