Support Schedule

As newer versions of Symark PowerBroker and Symark PowerPassword are released, support is terminated for certain prior versions of the products. Check the following list for the current product obsolescence schedule.

PowerADvantage
Version	Release Date	Support Termination Date
1.6	10 Nov 2008	Open
1.5	24 Mar 2008	10 Feb 2011
1.4	07 Feb 2008	31 Mar 2008

PowerBroker
Version	Release Date	Support Termination Date
5.2	02 Mar 2009	Open
5.1	26 Aug 2008	02 Jun 2011
5.0	18 Apr 2007	09 Dec 2010
4.0	17 Oct 2005	16 Jul 2009
3.5	24 Aug 2004	30 Apr 2007
3.2	10 Nov 2003	31 Jan 2006
3.0	19 Aug 2002	01 Dec 2004
2.8	01 May 2001	01 Apr 2004
2.7	17 Feb 2000	01 Apr 2003
2.6	01 July 1999	31 Dec 2002
2.5	01 Dec 1997	01 Apr 2002
Prior to 2.5	Prior to 01 Dec 1997	01 Apr 2002

PowerKeeper
Version	Release Date	Support Termination Date
3.0	02 Jul 2008	Open
2.0	15 Jun 2007	02 Jan 2009
1.7	05 Jan 2007	15 Oct 2007
1.5	16 May 2006	05 May 2007

PowerPassword
Version	Release Date	Support Termination Date
3.4	01 Mar 2007	Open
3.2	16 Aug 2005	15 Nov 2007
3.0	23 Aug 2004	31 Dec 2006
2.8	05 May 2003	31 Dec 2005
2.7	02 Jul 2002	01 Dec 2004
2.6	11 Oct 2001	01 Sep 2003
Prior to 2.5	Prior to 22 Sep 1999	01 Apr 2002

 

Symark Product Version Support Policy

Definitions

Symark product versions feature new functionality and have two-digit product numbers (e.g. PowerBroker 4.0, PowerPassword 3.2). All customers should upgrade their installations to the latest version.

Product releases with three-digit product numbers (e.g. PowerBroker 4.0.5 and PowerPassword 3.2.1) do not contain new product functionality - they fix problems with the current version. They are considered maintenance releases. It is not necessary to upgrade your installation unless you experience the problem fixed by the release. Releases are frequently unique to an O/S and fix an O/S-specific issue.  Please consult with Symark Technical Support to determine whether a maintenance upgrade is suitable for your situation.

Version Support Policy

Symark only supports the current and previous version of its products. For a short period after a new version is released (typically four months), Symark provides a transition period by supporting the new version and the previous two versions.

Symark Support Schedule - Symark Releases - Symark Product Versions